Terms & Conditions

Terms and Conditions (Oollta Cab)

Oollta Cab

Updated effective from April 1, 2019

This Site/ Application/ Services is/are operated /provided by Oollta Cab.

These terms and conditions (“User Terms”) apply to your visit to and use, of the site whether through a computer or a

mobile phone, the Service and the Application, as well as to all information, recommendations and or services provided to

you on or through the Site, the Service and the Application. This document is an electronic record in terms of Information

Technology Act, 2000 and rules hereunder as applicable and the provisions pertaining to electronic records in various

statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system

and does not require any physical or digital signatures. By clicking on the “I ACCEPT” button, you are consenting to be

bound by these User Terms. PLEASE ENSURE THAT YOU READ AND UNDERSTAND THESE USER TERMS BEFORE YOU USE

THE SITE. If you do not accept any of the User Terms, then please do not use the Site or avail any of the services being

provided therein. YOUR AGREEMENT TO THESE USER TERMS SHALL OPERATE AS A BINDING AGREEMENT BETWEEN YOU

AND OOLLTA CAB IN RESPECT OF THE USE AND SERVICES OF THE SITE.

Your acceptance of the User Terms shall be deemed to include your acceptance of the privacy policy available

at http://www.oolltacab.com by accepting these User Terms, you also allow Oollta Cab to send you promotional emails

and SMS alerts from time to time.

1. DEFINITIONS

All of the defined and capitalized terms in these Terms & Conditions will have the meaning assigned to them here below:

(i) “Account” shall mean the account created by the Customer on the Application for availing the Services provided by

Oollta Cab.

(ii) “Additional Fee” shall mean any toll duty, inter-state taxes, etc. as may not be included in the Fare or not already paid

as a part of the Total Ride Fee but payable to any third party / government authorities for undertaking the Ride under

Applicable Law

(iii) “Applicable Laws” shall mean and include all applicable statutes, enactments, acts of legislature or parliament, laws,

ordinances, rules, by-laws, regulations, notifications, guidelines, policies, directions, directives and orders of any

governmental authority, tribunal, or a court of India.

(iv) “Application” shall mean the mobile application “Oollta Cab” updated by Oollta Cab from time to time.

(v) “Convenience Fee”/”Access Fee” shall mean the fee payable by the Customer to Oollta Cab for the Service i.e., for

availing the technology services offered by Oollta Cab, customer support and cashless payment options. Convenience Fee

shall be chargeable on every booking made through the Site. The Convenience Fee shall be exclusive of all applicable taxes

on the Convenience Fee, if any.

(vi) “Cancellation Fee” shall mean the Fare and Convenience Fee payable towards cancellation of a Ride by a Customer in

terms of Cancellation Charge under Terms and Conditions available at http://www.oolltacab.com. The Cancellation Fee

shall be exclusive of all applicable taxes, if any.

(vii) “City of Operation” shall mean a city in which the Customers and TPSPs avail and render the transportation services

respectively. For clarity, the services rendered by the TPSPs and availed by the Customers shall be in the same city.

(viii) “Customer/ You” means a person who has an Account on the Application.

(ix) “Driver” shall mean and include such individuals as may be evaluated, appointed and trained by an operator associated

with us to provide the transportation services on its behalf and persons who are registered with Oollta Cab and own the

Vehicles and who have necessary city taxi permits and other applicable transport vehicle permits and licenses to provide

transportation services within the City of Operation.

(x) “E-Wallet/UPI” shall mean a payment instrument, which can be used to make payments.

(xi) “Fare” shall mean such amount in Indian Rupees, which is reflected on the Application, as the fare payable for the

specific Ride performed by a Driver. The Fare shall be exclusive of all applicable taxes on the Fare, if any. In relation to Auto

(a motor cab), the Fare shall be as prescribed by law and/or as stipulated by relevant authorities.

(xii) “Force Majeure Event” shall mean any event arising due to any cause beyond the reasonable control of Oollta Cab.

(xiii) “Oollta Cab” or “us” or “we” or “our” shall mean Oollta Cab, a company incorporated under the provisions of the

Companies Act, 1956 and having its corporate office at Cenkuri Road,Silchar, Cachar, Assam-788005, which expression

shall, unless it be repugnant to the context or meaning thereof, be deemed to mean and include all its successors, affiliates

and permitted assigns.

(xiv) “Registration Details” shall mean and may include the present, valid, true and accurate name, email ID, Mobile

Number, Date of Birth and such other information as may be required by Oollta Cab from the Customer for registration on

the Application.

(xv) “Ride” shall mean the travel in the Vehicle by the Customer facilitated through the Site.

(xvi) “Service(s)” means the facilitation of transportation service by Oollta Cab through the Application or via a phone

request at the call centre of Oollta Cab, or booking on the Site, within the City of Operation.

(xvii) “Site” shall mean the Application and the website http://www.oolltacab.com/ operated by Oollta Cab or any other

software that enables the use of the Application or such other URL as may be specifically provided by Oollta Cab.

(xviii) “Substitute Vehicle” shall mean another vehicle arranged for transporting the Customers to his/her destination, in

the event of a Vehicle breakdown.

(xix) “Total Ride Fee” shall mean and include the Fare, the Convenience Fee or Access Fee, the Cancellation Fee and

Additional Fee and taxes as may be applicable from time to time.

(xx) “T&Cs” shall mean Customer terms and conditions.

(xxi) “OE” shall mean a Driver and/or an Operator Associated with us offering the service of transporting Customers within

the City of Operation as requested by the Customer on the Application.

(xxii) “Vehicle” shall mean a motor cab as defined under the Motor Vehicles Act, 1988.

2. ELIGIBILITY

You will be “Eligible” to use the Services only when you fulfil all of the following conditions:

(i) You have attained at least 18 (eighteen) years of age.

(ii) You are competent to enter into a contract under the Applicable Laws. If you reside in a jurisdiction that restricts

the use of the Service because of age, or restricts the ability to enter into contracts due to age restriction, you must

abide by such age limits.

3. REGISTRATION AND ACCOUNT POLICY

3.1 You understand and acknowledge that you can register on the Site only after complying with the requirements by

entering your Registration details.

3.2 You shall ensure that the Registration Details provided by you is accurate, complete, current, valid and true and is

updated from time to time. We shall bear no liability for false, incomplete, old or incorrect Registration details provided by

you.

3.3 You are solely responsible for maintaining the confidentiality of Your Registration Details and will be liable for all

activities and transactions that occur through your Account, whether initiated by you or any third party. Your Account

cannot be transferred or assigned to any other person. We shall not be liable for any loss that you may incur as a result of

someone else using your password or Account, either with or without your knowledge.

3.4 We reserve the right to suspend or terminate your Account with immediate effect and for an indefinite period, if we

have a reason to believe that the Registration Details or any other data provided by you is incorrect or false, or that the

security of Your Account has been compromised in any way, or for any other reason We may find just or equitable.

3.5 Except for the Registration Details submitted by you through Site or Application, Oollta Cab does not want you to, and

you should not share any confidential or proprietary information to Oollta Cab on the Site or otherwise, unless otherwise is

required by Applicable Laws. In accepting these Terms you agree that any information or materials that you or individuals

acting on your behalf provide to Oollta Cab other than the Permitted Information will not be considered confidential or

proprietary.

3.6 It is your responsibility to check to ensure that you download the correct application for your device. We are not liable

if you do not have a compatible mobile device or if you download the wrong version of the Application for Your mobile

device. We reserve the right to terminate the Service and the use of the Application should you be using the Service or

Application with an incompatible or unauthorized device.

3.7 We allow you to open only one Account in association with the Registration Details provided by you. In case of any

unauthorized use of Your Account please immediately report us at info@oolltacab.com.

3.8 In case, you are unable to access your Account, please call or inform us at info@Oolltacab.com with a written request

for blocking your Account. We will not be liable for any unauthorised transactions made through your Account prior to the

expiry of 72 (seventy two) hours after you have made a request in writing for blocking Your Account, and shall not have any

liability in case of Force Majeure Event.

4. SERVICE POLICY

4.1. The Site permits you to avail the transportation services offered by Oollta Cab. The Service allows you to send a

request through Oollta Cab to a Driver on the Oollta Cab network. The Driver has sole and complete discretion to accept or

reject each request for Service. If the Driver accepts a request, Oollta Cab notifies you and provides information regarding

the Driver - including Driver name, Vehicle Number, Contact Number & Photo of the Driver and such other details as Oollta

Cab may determine.

4.2. Oollta Cab shall procure reasonable efforts to bring you into contact with a Driver, subject to the availability of Driver

in or around your location at the moment of your request for such services.

4.3. By using the Application or the Service, you further agree that: (i) you will only use the Service or download the

Application for your sole, personal use and will not assign it to a third party; (ii) you will not use an account that is subject

to any rights of a person other than you without appropriate authorization; (iii) you will not use the Service or Site for

unlawful purposes; (iv) You will not try to harm the Service, Site or our network in any way whatsoever; (v) You will provide

Oollta Cab with such information and documents which Oollta Cab may reasonably request; (vi) You will only use an

authorized network to avail the Service; (vii) You are aware that when requesting Services, whether by message, via Site or

calling the call Center of Oollta Cab, standard messaging charges, data charges, voice charges, as applicable, of your

network service providers, will apply; (viii) You will comply with all Applicable Law of Republic of India while using the Site

or Service; and (ix) You are aware of and shall comply with the Information Technology Act, 2000 and the rules, regulations

and guidelines notified there under.

4.4. Oollta Cab reserves the right to immediately terminate the Service and the use of the Application in the event of non-

compliance with any of the above requirements. Further, Oollta Cab will store the information provided by you or record

your calls for contacting you for all Service related matters. You shall promptly inform Oollta Cab on any change in the

information provided by you.

4.5. Oollta Cab or an authorised representative of Oollta Cab, shall provide information regarding services, discounts and

promotions provided by Oollta Cab to you by way of an SMS or email to Your registered mobile number/registered email

ID. You also have the option to discontinue receiving such information at any point of time.

4.6. You agree and permit Oollta Cab to share any information provided by you with third parties in order to facilitate

provision of certain value-added services offered by such third parties to you and/or to provide certain value-added

services to you by Oollta Cab. You hereby expressly consent to receive communications from Oollta Cab/ third parties

offering value-added services to you through your registered phone number and/or e-mail id and/or the Site. you agree

that you will not hold Oollta Cab responsible for any such communications received from third parties, nor will any such

communication amount to spam, unsolicited communication or a violation of your registration details on the national do

not call registry.

4.7. In the event of breakdown of the Vehicle, which is beyond repair, before completion of the Ride, Oollta Cab on a best

effort basis and at its sole discretion may arrange for a Substitute Vehicle for completion of Your Ride to Your destination.

However, the arrangement of Substitute Vehicle shall be subject to its availability.

4.8. You acknowledge and agree that Substitute Vehicle may not be necessarily of the same type as the original Vehicle

booked by you from the Site.

4.9. Oollta Cab bears no responsibility and liability for delays and losses suffered by you or caused to you as a consequence

of the breakdown of the Vehicle or the Substitute Vehicle.

5. CONFIRMATION OF BOOKING POLICY

5.1. Oollta Cab shall, upon receiving the booking request from you in the manner set out above, proceed to confirm or

decline the booking based on the availability of Vehicles at the pickup time, which shall be informed to you vide an SMS or

email. In the event the booking is confirmed, you shall check the booking details including but not limited to pick up time

and pick up place, and if there is incorrect detail, the same needs to be informed to us immediately by calling our call

centre.

5.2. You shall bear the consequences and damages for any delay that may be caused to you due to your failure and Oollta

Cab shall not bear any such kind of damages for incorrect information, provided by you.

6. PAYMENT POLICY

6.1. Oollta Cab shall charge Convenience Fee or Access Fee for the Service which shall be determined and amended at the

sole and absolute discretion of Oollta Cab. The Convenience Fee or Access Fee shall be payable by you to Oollta Cab and

shall be informed to you before you begin your ride or it will display on your Application after completion of your ride.

6.2. Driver of your Cab shall charge fare to you for the Ride after completion of your ride.

6.3. You shall be required to pay Cancellation which will form part of the receipt of the Total Ride Fee.

6.4. In addition to the Total Ride Fee, you may be required to pay such other charges incurred by you during the Ride in

cash i.e. Additional Fee, which are not included in the receipt of the Total Ride Fee.

6.5. The Total Ride Fee will be collected by the Driver or Oollta Cab from you at the end of the Ride, as set out in Clause 6.2.

6.6. All applicable taxes in respect of the Fare, Convenience Fee, Additional Fee and Cancellation Fee shall be borne and

payable by you to the Driver or Oollta Cab, as the case may be.

6.7. You shall choose to pay for the Service Fee by any of the following three methods:

(i) Cash payment: Cash payment towards the Total Ride Fee after the completion of Ride can be made to the Driver.

(ii) E-Wallet/UPI Payment: Oollta Cab offers you the facility of making an online payment through an E-Wallet/UPI powered

by a third party payment processor (“Payment Processor”). The processing of payments, in connection with your use of the

E-Wallet/UPI will be subject to the terms, conditions, and privacy policies of the Payment Processor that Oollta Cab

engages for the purpose. Oollta Cab will not be responsible for any errors by the Payment Processor in any manner.

Further, even in cases of E- Wallet/UPI payments, all Additional Fee (defined below) shall have to be paid by you in cash, to

the authority or person concerned or if already paid by the Driver, to the Driver.

(iii) Credit Card/ Debit Card/ Net Banking Payment: Total Ride Fee shall be effected using the services of an entity providing

payment gateway/processor services (“PG”), authorized by Oollta Cab. Such PG may either be Oollta Cab or any of its

affiliates or partners or unrelated third parties. You agree and undertake to share relevant payment details including

credit/debit card details (Card Details) with the PG for the successful completion of payment towards Total Ride Fee to

Oollta Cab and authorize the PG to complete such transactions. In this respect, it is clarified that all PGs whose services are

utilized for the purposes of the Site and/or Application and/or Services shall be PCI-DSS (Payment Card Industry – Data

Security Standard) compliant. Your authorization permits the PG to debit or credit the bank account associated with Your

payment details. Your authorization further permits the PG to use Your Card Details for the processing of transactions

initiated by you at any of Oollta Cab’s affiliates. Your authorization will remain in effect as long as you maintain an Account

with Us. In the event you delete Your Card Details with the PG or if you delete Your Account, the PG will not process any

further transactions initiated by you at the Site or Application and at the sites of any of Oollta Cab’s affiliates. Your

authorization under this clause is subject to any other terms and conditions of the PG.

6.8. Any payment related issue, except when such issue is due to an error or fault in the Site, shall be resolved between

you and the Payment Processor. Oollta Cab shall not be responsible for any unauthorized use of Your E-Wallet/UPI during

or after availing the Services on the Site.

7. CANCELLATION POLICY

7.1. You agree and acknowledge that you may cancel your request for a Vehicle from a Driver at any point of time subject

to a Cancellation Fee as explained below:

In Micro/Mini/Sedan/ Rental categories, Cancellation Fee will be charged

• If you cancel after 5 minutes after the cab is allotted or

• If a driver cancels after waiting at your location for more than 10 minutes

• Notwithstanding the foregoing, if the Driver is delayed by more than five (5) minutes to pick you, you will not be charged

any Cancellation Fee.

7.2. You shall be notified of the applicable Cancellation Fee in advance whenever you attempt to cancel a booking/service

request. The notification shall be on the Application and/or the Site.

7.3. Oollta Cab shall provide a receipt of the Cancellation Fee, if any, payable by you for every cancellation in terms of the

table above for such cancellations, however, separate invoices raised by the OEs for the Cancellation Fee, and Oollta Cab

for the Convenience Fee on cancellations shall be provided to you on request. You may raise a request for a copy of the

invoices from the Support page.

7.4. The Cancellation Fee shall be payable by you at the completion of your subsequent Ride.

7.5. The mode of payment of the Cancellation Fee shall be in terms of Clause 7 of these User Terms.

8. USER VIOLATION OF USER TERMS

8.1. You shall not smoke and drink in the Vehicles or misbehave with the Driver or distract the Driver or act in violation of

Applicable Law. In the event you are found to be involved in the activities set out above, you shall be liable to pay a fine to

us and we shall also have the right to terminate the Ride. In the event you fail to pay fine after the completion of the Ride,

we may at our discretion, take such steps as may be available to us under Applicable Law. You shall also be blacklisted as a

result of non-payment of the fine or misbehaving as the case may be, and in such event, Your Account may be terminated

by Oollta Cab.

9. CUSTOMER RELATIONSHIP MANAGEMENT

9.1. All issues, opinions, suggestions, questions and feedback while availing our Services shall be communicated to us

through our email info@oolltacab.com. In case of a Ride booked on our Application, you shall be required to rate the Ride

after its termination. You agree to be fair, accurate and non-disparaging while leaving comment, feedbacks, testimonials or

reviews on or about the Rides or Services.

9.2. Reporting of any issue needs to be within 7 (seven) days of the happening of the issue, failing which, such issue will not

be addressed.

9.3. Any issue reported on channels other than the above may be addressed by Oollta Cab only on a best-effort basis.

Oollta Cab takes no liability for inability to get back on other channels.

9.4. Oollta Cab shall endeavour to respond to your issues within 7 (seven) working days of your reporting the same and

endeavour to resolve it at the earliest possible. It is hereby clarified that issues are resolved on severity basis, and certain

may be resolved earlier than the other. However, Oollta Cab shall not be liable for any damages or losses in the event you

are not satisfied with any such resolution.

10. INDEMNIFICATION

10.1 By accepting these Terms and Conditions using the Service, you agree that you shall defend, indemnify and hold Oollta

Cab, its affiliates, their licensors, and each of its officers, directors, other users, employees, attorneys and agents harmless

from and against any and all claims, costs, damages, losses, liabilities and expenses (including legals fees and costs) arising

out of or in connection with: (a) Your violation or breach of any term of these Terms or any Applicable Law or regulation,

whether or not referenced herein; (b) Your violation of any rights of any third party, including the OEs or (c) Your use or

misuse of the Application or Service.

11. LIABILITY

11.1. The information, recommendations and/or Services provided to you on or through the Site, the Application and

Oollta Cab helpdesk are for general information purposes only and does not constitute advice. Oollta Cab will reasonably

keep the Site and its contents correct and up to date but does not guarantee that (the contents of) the Site is free of errors,

defects, malware and viruses or that the Site is correct, up to date and accurate.

11.2. Oollta Cab shall not be liable for you missing trains/flights/events or delays etc. As the Service is dependent on many

factors not in Oollta Cab’s control. You must book Your Ride after taking into account the check-in time, traffic and weather

conditions, political rallies, natural calamities, traffic barricades, car breakdowns and other un-expected delays.

11.3. In the event, there is a delay by the Vehicle in reaching the pickup location beyond 30 (thirty) minutes of the pickup

time, Oollta Cab shall only endeavour to get you in touch with the Driver assigned for Your Ride.

11.4. Oollta Cab shall not be liable for any damages resulting from the use of or inability to use the Site, including damages

caused by wrong usage of the Site, error in call centre number, network issues, malware, viruses or any incorrectness or

incompleteness of the Information or the or Application.

11.5. You shall take full responsibility of your items and luggage. In case of lost items inside the Vehicle during the journey,

Oollta Cab will try to locate the items on a “best-effort” basis but is not responsible for the same in case of loss or damage

to the same. If you leave any goods in the Vehicle or have any complaint in respect of the Services or the use of the

Vehicle, you have to inform Oollta Cab of the same in writing within 24 (twenty four) hours of using the Vehicle or the

Services of Oollta Cab. In the event it is found, you shall be informed about the Oollta Cab office from where you can

collect it after 3 (three) working days from the date you were informed. Oollta Cab however shall not be responsible for

delivering the same back to you. If requested, Oollta Cab may deliver the misplaced item/s back to you after 3 (three)

working days from the date you were informed, subject to the place of delivery being twenty (20) kms from the Oollta Cab

office. Oollta Cab shall charge you a flat fee of Rs 500 for such delivery.

11.6. Oollta Cab does not assure a complete sustainability of its Service and shall not be held responsible or liable for the

same, in any manner.

11.7. Oollta Cab shall not be responsible for any loss of communication / information of status update and benefits under

the program. All this information will be sent on mobile number and/or email ID registered with Oollta Cab. Oollta Cab will

not be responsible for appropriateness of mobile or email or any other communication medium. You shall be responsible

for immediately reporting the errors, if any, occurred in the information sent to you regarding booking confirmation.

11.8. IN NO EVENT SHALL OOLLTA CAB BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR

CONSEQUENTIAL DAMAGES OR FOR ANY DAMAGES WHATSOEVER, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE,

STRICT LIABILITY OR OTHERWISE, EVEN IF OOLLTA CAB HAS BEEN ADVISED OF THE POSSIBILITY THEREOF.

11.9. IN ADDITION, AND WITHOUT LIMITING THE FOREGOING, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW,

IN NO EVENT WILL OOLLTA CAB’s AGGREGATE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE USER TERMS OR

THE SERVICES RENDERED HEREUNDER, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE, PRODUCT LIABILITY, OR

OTHER THEORY), WARRANTY, OR OTHERWISE, EXCEED THE AMOUNT OF Rs. 1000/- (Rupees One Thousand only).

11.10. If Applicable Law does not permit the exclusion of certain warranties or the limitation or exclusion of liability, the

scope and duration of such warranty exclusions and the extent of the liability of Oollta Cab shall be the minimum

permitted under Applicable Law.

12. APPLICATION LICENSE POLICY

12.1. Subject to Your compliance with these User Terms, Oollta Cab grants you a limited, revocable, non-exclusive, non-

transferable and non-sub-licensable license to download and install a copy of the Application on a single mobile device that

you own or control and to run such copy of the Application solely for Your own personal use and to use the Site.

12.2. you shall not (i) license, sublicense, sell, resell, transfer, assign, distribute or otherwise commercially exploit or make

available to any third party the Service or Site in any way; (ii) modify or make derivative works based upon the Service or

Application; (iii) create Internet “links” to the Service or “frame” or “mirror” any Site on any other server or wireless or

Internet-based device; (iv) reverse engineer or access the Site in order to (a) design or build a competitive product or

service, (b) design or build a product using similar ideas, features, functions or graphics of the Service or Site, or (c) copy,

reproduce, record, or make available to the public any ideas, features, functions or graphics of the Service or Site, or (v)

launch an automated program or script, including, but not limited to, web spiders, web crawlers, web robots, web ants,

web indexers, bots, viruses or worms, or any program which may make multiple server requests per second, or unduly

burdens or hinders the operation and/or performance of the Service or Site.

12.3. you shall not: (i) send spam or otherwise duplicative or unsolicited messages in violation of applicable laws; (ii) send

or store infringing, obscene, threatening, libellous, or otherwise unlawful or tortuous material, including material harmful

to children or violate of third party privacy rights; (iii) send or store material containing software viruses, worms, Trojan

horses or other harmful computer code, files, scripts, agents or programs; (iv) interfere with or disrupt the integrity or

performance of the Site, the Application or Service or the data contained therein; or (v) attempt to gain unauthorized

access to the Site, the Application or Service or its related systems or networks.

12.4. Oollta Cab will have the right to investigate and prosecute violations of any of the above to the fullest extent of the

law. Oollta Cab may involve and cooperate with law enforcement authorities in prosecuting users who violate these User

Terms. you acknowledge that Oollta Cab has no obligation to monitor Your access to or use of the Site, Service or Posted

Content, but has the right to do so for the purpose of operating the Site and Service, to ensure Your compliance with these

User Terms, or to comply with Applicable Law or the order or requirement of a court, administrative agency or other

Governmental body. Oollta Cab reserves the right, at any time and without prior notice, to remove or disable access to any

content that Oollta Cab, at its sole discretion, considers to be in violation of these User Terms or otherwise harmful to the

Site, the Service or Application.

13. POLICY FOR CONTENT POSTED BY CUSTOMERS

13.1. Oollta Cab may accept posting of any notes, messages, e-mails, photos, drawings, profiles, opinions, ideas, images,

videos, audio files or other materials or information given by you on the Site (“Posted Content”) by you. You represent that

you have obtained all permissions and consents required to post the Posted Content and such Posted Content complies

with all requirements of the Posted Content. Oollta Cab shall not in any manner be responsible for or endorse the Posted

Content.

13.2. You agree that when posting Posted Content, you will not:

(i) Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or

unlawful topic, blasphemous, pornographic, libellous, invasive of another's privacy, hateful, or racially, ethnically

objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful material or

information. (ii) Upload files that contain software or other material protected by intellectual property laws (or by rights of

privacy or publicity) unless you own or control the rights thereto or have received all necessary consents. (iii) Upload files

that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of

another’s computer. (iv) Advertise or offer to sell or buy any goods or services for any business purpose, unless the Site

specifically allows such messages. (v) Conduct or forward surveys, contests, pyramid schemes or chain letters. (vi)

Download any file posted by another user that you know, or reasonably should know, cannot be legally distributed in such

manner. (vii) Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of

the origin or source of software or other material contained in a file that is uploaded. (viii) Deceive or mislead the

addressee about the origin of a message or communicate any information which is grossly offensive or menacing in nature.

(ix) Restrict or inhibit any other user from using and enjoying the Site.

(x) Violate any code of conduct or other guidelines which may be applicable for any particular Posted Content. (xi) Harvest

or otherwise collect information about others, including e-mail addresses, without their consent. (xii) Threaten the unity,

integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes

incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other

nation. (xiii) Violate any Applicable Laws or regulations including the Information Technology Act, 2000 and the rules,

regulations and guidelines notified thereunder.

14. INTELLECTUAL PROPERTY OWNERSHIP POLICY

14.1. Oollta Cab alone (and its licensors, where applicable) shall own all right, title and interest, including all related

intellectual property rights, in and to:

(i) The Site, Application, product, Service and any suggestions, ideas, enhancement requests, feedback, recommendations

or any other offering; (ii) text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music,

artwork and computer code; or (iii) other information provided by you or any other party relating to the Site, Application or

the Service. Third party trademarks may appear on this Site/ Application and all rights therein are reserved to the

registered owners of those trademarks. For use of any third party's intellectual property, you need to get permission

directly from the owner of the intellectual property for any use.

14.2. These User Terms do not constitute a sale and do not convey to you any rights of ownership in or related to the Site,

the Application or the Service, or any intellectual property rights owned by Oollta Cab. You shall be solely responsible for

any violations of any laws and for any infringements of any intellectual property rights caused by use of the Services or the

Site/ Application.

14.3. You may use information on the Site purposely made available by Oollta Cab for downloading from the Site, provided

that you:

(i) Do not remove any proprietary notice language in all copies of such documents and make no modifications to the

information; (ii) use such information only for Your personal, non-commercial informational purpose and do not copy or

post such information on any networked computer or broadcast it in any media; or (iii) do not make any additional

representations or warranties relating to such information.

15. HYPER LINK POLICY

15.1. If permitted by Oollta Cab, you may establish a hypertext link to the Site, provided that the link does not state or

imply any sponsorship or endorsement of your site by us. You must not use on your site or in any other manner any Oollta

Cab trademarks or service marks or any Content belonging to Oollta Cab and appearing on the Site, including any logos or

characters, without our express written consent. You must not frame or otherwise incorporate into another third party

website any of the content or other materials on the Site without our prior written consent.

16. TERM AND TERMINATION OF LICENSE AGREEMENT POLICY

16.1. Unless terminated in accordance with this Clause 17, the agreement between Oollta Cab and you is perpetual in

nature upon downloading the Application and for each Ride booked through the Site.

16.2. You are entitled to terminate the agreement at all times by deletion of Your Account, thus disabling the use by you of

the Site. You can close Your Account at any time by following the instructions on the Site.

16.3. Oollta Cab is entitled to terminate the agreement at all times and with immediate effect (by disabling Your use of the

Site and the Service) if you: (a) violate or breach any term of these User Terms, or (b) in the opinion of Oollta Cab, misuse

the Application or the Service. Oollta Cab is not obliged to give notice of the termination of the agreement in advance.

After termination Oollta Cab will give notice thereof in accordance with these User Terms.

17. INVALIDITY OF ONE OR MORE PROVISIONS

17.1. The invalidity of any term of these User Terms shall not affect the validity of the other provisions of these User Terms.

If and to the extent that any provision of these User Terms is invalid, or is unacceptable in the given circumstances, a

provision shall apply between the parties instead that is acceptable considering all the circumstances, taking into account

the content and the purpose of these User Terms.

18. CONFLICT RESOLUTION POLICY

In the event of any contradiction or inconsistency between this User Terms and any other agreement executed between

you and Oollta Cab, the terms of the User Terms shall prevail unless the exception has been expressly agreed to in writing

by making reference to the relevant Clause sought to be modified under this User Terms.

19. DISCLAIMER

19.1. You agree that Oollta Cab is merely an electronic platform to facilitate aggregation of Vehicles and does not in any

manner provide transportation services. Oollta Cab does not endorse, advertise, advise or recommend you to avail the

Services of any Driver. Oollta Cab also does not guarantee or provide assurance in respect of the behaviour, actions or data

of the users posted on the Site.

19.2. We do not authorize anyone to make a warranty on our behalf and you shall not rely on any statement of warranty as

a warranty by us.

19.3. Oollta Cab and their representatives, officers, employees, agents and contractors shall not be liable for any loss,

damage, claim, expense, cost (including legal costs) or liability arising directly or indirectly from Your use or non-use of the

Service or the Site, or Your reliance upon the Service or the information contained upon the Site (whether arising from

Oollta Cab or any other person's negligence or otherwise).

19.4. This Site, Application and all content on the Site and the Application are provided on an “as is” basis without

warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of

merchantability or fitness for a particular purpose. You acknowledge, by your access of the Site and/or Application, that

your access of the Site and/or Application and availing of Services is at your sole risk, that you assume full responsibility for

your access and use of the Site and/or Application, and that

Oollta Cab shall not be liable for any damages of any kind related to your access and use of this Site and/or Application.

19.5. All images, audio, video and text in the Site and/or Application are only for illustrative purposes. None of the models,

actors or products in the images, if any is endorsing the Services in any manner. Any resemblance of any matter to anybody

or anything is purely unintentional and/or coincidental.

20. MODIFICATION OF THE SERVICE AND USER TERMS

20.1. Oollta Cab reserves the right, at its sole discretion, to modify or replace, in part or full, any of these User Terms, or

change, suspend, block, discontinue or restrict your use to all or any feature of the Service or Application at any time.

20.2. Oollta Cab shall not be required to notify you of any changes made to these User Terms. The revised User Terms shall

be made available on the Site. You are requested to regularly visit the Site to view the most current User Terms. You can

determine when Oollta Cab last modified the User Terms by referring to the “Last Updated” legend above. It shall be your

responsibility to check these User Terms periodically for changes. Oollta Cab may require you to provide your consent to

the updated User Terms in a specified manner prior to any further use of the Site and the Services. If no such separate

consent is sought, your continued use of the Site, following the changes to the User Terms, will constitute your acceptance

of those changes. Your use of the Site and the Services is subject to the most current version of the User Terms made

available on the Site at the time of such use.

21. NOTICE

21.1. Oollta Cab may give notice by means of a general notice on the Service or Application, or by electronic mail to your

email address or a message on your registered mobile number, or by written communication sent by regular mail to your

address on record in Oollta Cab’s account information.

21.2. You may contact Oollta Cab by electronic mail at our email address info@oolltacab.com or by written communication

sent by regular mail to our address at Cenkuri Road,Silchar, Cachar, Assam-788005.

22. ASSIGNMENT POLICY

24.1. You shall not assign your rights under these User Terms without prior written approval of Oollta Cab. Oollta Cab can

assign its rights under the User Terms to any affiliate.

23. APPLICABLE LAW AND DISPUTE RESOLUTION POLICY

These User Terms are subject to the laws of India. Any dispute, claim or controversy arising out of or relating to these User

Terms or the breach, termination, enforcement, interpretation or validity thereof or the use of the Site, the Service or the

Application (collectively, “Disputes”) the parties shall attempt to settle the same amicably, through negotiation and

consultation at such offices of Oollta Cab as Oollta Cab may designate. In the event the dispute is not resolved internally

between after at least 30 (thirty) days of negotiation, in good faith, the same shall be subject to binding and final

arbitration in accordance with the Arbitration and Conciliation Act, 1996 as amended from time to time or in case the

Arbitration and Conciliation Act, 1996 is no longer in force, as per any law relating to arbitration in force at the time of such

reference. The reference shall be made to a sole arbitrator mutually appointed by Oollta Cab and you. The place of the

arbitration shall be Silchar, Cachar, Assam unless otherwise mutually agreed by Oollta Cab and you in writing. Subject to

the above, any Dispute will be subject to the exclusive jurisdiction of courts in Silchar,Cachar, Assam India.